IQVIA NLP Service Status

If there are interruptions to our service, we will post a note here.
If you are experiencing any issues with the service, contact us by email

Some systems are experiencing issues

Platforms

I2E OnDemand

Operational

HART OnDemand

Operational

NLP Insights Hub

Operational

Indexes

ClinicalTrials.gov

Operational

COVID-19

Operational

Drug Labels (incl. FDA)

Operational

EPAR

Operational

FAERS

Operational

MEDLINE

Operational

NIH Grants

Operational

OMIM

Operational

Patents

Operational

Preprints

Performance Issues

PubMed Central

Operational

Training

Operational

Others

Community Site

Operational

Support Email

Operational

Active & Past Incidents

24th August 2022

I2E OnDemand Interruption to OnDemand I2E Access

24-Aug-2022 18:29 UTC

We've resolved the issue and all OnDemand customers can now access I2E.

24-Aug-2022 18:18 UTC

All OnDemand customers are seeing a 403 forbidden message when they try to access I2E. We are aware of the issue and are working on it urgently.

We are very sorry for any inconvenience this has caused! Please know that our teams are working hard to get everything up and running, and we will update you by 24-Aug-2022 21:00 UTC with the latest information.