IQVIA NLP Service Status

If there are interruptions to our service, we will post a note here.
If you are experiencing any issues with the service, contact us by email



21st December 2022

Partial Outage for Search API

12-Jan-2023 14:10 UTC

Our engineers have implemented a workaround here and the issue has been resolved. Please contact our support team if you encounter any issues using our NLP APIs.

06-Jan-2023 21:55 UTC

Upon further inspection, this issue only affects some usage of the v2 Search API via the API console on the IQVIA API Marketplace website. Our engineering teams are nearing resolution of the issue and we will have another update for you by 11-Jan-2023 22:00 UTC.

In the interim, please use the v2 Search API programmatically via Python, one of our Jupyter notebooks, or an HTTP client such as Postman. Additionally, you can use the v1 Search API via the API console on the IQVIA API Marketplace website.

04-Jan-2023 14:15 UTC

Our engineering teams are still working to resolve the issue and we will have a further update by 06-Jan-2023 22:00 UTC

27-Dec-2022 17:55 UTC

Our engineering teams are working to resolve the issue and we will have a further update by 30-Dec-2022 22:00 UTC

21-Dec-2022 17:30 UTC

Some customers are receiving 400 error messages from the v2 EU Search API. We are aware of the issue and are working on it urgently. In the meantime, please continue to use the v1 Search API (EU or US) to submit queries against our content store indexes.

We are very sorry for any inconvenience this has caused! Please know that our teams are working hard to get everything up and running, and we will update you by 27-Dec-2022 22:00 UTC with the latest information.