31-Jul-2023 16:40 UTC
Our OnDemand operations team has resolved the issue and normal OnDemand performance has been restored.
31-Jul-2023 14:10 UTC
When querying OnDemand content including MEDLINE, Patents, etc. customers may observe intermittent query errors.
Our OnDemand operations team is investigating this issue with Urgent priority, and we will have an update for you by 22:00 UTC today (31-Jul-2023).
Please raise a ticket with our Support team if you encounter this issue by using our Jira portal here https://www.i2eondemand.com/nlpsupport