IQVIA NLP Service Status

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9th April 2024

Maintenance Notice for I2E OnDemand, scheduled 1 year ago

30-Apr-2024 15:10 UTC

OnDemand maintenance was completed successfully. I2E OnDemand servers have been upgraded to I2E 6.11R5. Please reach out to us at nlpsupport@iqvia.com if you encounter any issues or have questions after the upgrade.

9-Apr-2024 21:55 UTC

Linguamatics will be conducting scheduled maintenance of the I2E OnDemand platform during the evenings of April 9-11th.

Between 20:00 UTC and 01:00 UTC on the evenings of Tuesday, Wednesday, and Thursday, I2E OnDemand search functionality may be periodically unavailable and access to Linguamatics-provided indexes, such as MEDLINE, will be interrupted. I2E OnDemand Plus customers who have Indexing and/or Querying tasks scheduled for that morning should make arrangements to ensure that the downtime does not impact those processes.

After the maintenance has been completed, I2E OnDemand servers will have been upgraded to I2E 6.11R5 (currently they run I2E 6.10R4).