IQVIA NLP Service Status

If there are interruptions to our service, we will post a note here.
If you are experiencing any issues with the service, contact us by email



15th July 2024

Maintenance Notice for HART OnDemand, scheduled 11 months ago

30-Jul-2024 19:00 UTC

OnDemand maintenance was completed successfully. HART OnDemand servers have been upgraded to HART 3.0.0. Please reach out to us at nlpsupport@iqvia.com if you encounter any issues or have questions after the upgrade.

15-Jul-2024 13:25 UTC

We have scheduled maintenance for the evenings of 17-Jul-2024 and 18-Jul-2024. OnDemand customers will be unable to use the HART (Human Assisted Review Tool) during this scheduled maintenance.

Expected service will be restored by 19-Jul-2024 08:00 UTC. After this scheduled maintenance, OnDemand HART instances will have been upgraded to HART 3.0.0.