IQVIA NLP Service Status

If there are interruptions to our service, we will post a note here.
If you are experiencing any issues with the service, contact us by email



11th December 2024

Maintenance Notice for I2E OnDemand, scheduled 6 months ago

13-Jan-2025 21:55 UTC

Maintenance completed successfully and no issues have been reported.
Please reach out to us at nlpsupport@iqvia.com if you encounter any issues after the I2E upgrade.

11-Dec-2024 13:20 UTC

Linguamatics will be conducting scheduled maintenance of the I2E OnDemand platform on December 17th.

Between 20:00 UTC and 01:00 UTC on Tuesday evening, OnDemand search functionality may be periodically unavailable and access to Linguamatics-provided indexes, such as MEDLINE, will be interrupted. I2E OnDemand Plus customers who have indexing and/or querying tasks scheduled for that time should make arrangements to ensure that the downtime does not impact those processes.

After the maintenance has completed, I2E OnDemand servers will be upgraded to I2E 6.12R9 (currently they run I2E 6.12R6).