IQVIA NLAI Service Status

If there are interruptions to our service, we will post a note here.
If you are experiencing any issues with the service, contact us by email



16th September 2025

Maintenance Notice for I2E OnDemand, scheduled 7 months ago

30-Sep-2025 20:20 UTC

Maintenance has been completed successfully and no issues have emerged after the upgrade.

16-Sep-2025 16:15 UTC

IQVIA NLP will be conducting scheduled maintenance of the I2E OnDemand platform on 18-Sep-2025.

Between 20:00 UTC and 23:59 UTC on Thursday evening, I2E OnDemand, Insights Hub & Label Intelligence Hub search functionality may be periodically unavailable and access to Content Store indexes, such as MEDLINE, will be interrupted.

After the maintenance has completed, I2E OnDemand servers will be upgraded to I2E 6.14R18 (currently they run I2E 6.14R14).