IQVIA NLP Service Status

If there are interruptions to our service, we will post a note here.
If you are experiencing any issues with the service, contact us by email

Some systems are experiencing issues

Platforms

I2E OnDemand

Operational

HART OnDemand

Operational

NLP Insights Hub

Operational

Indexes

ClinicalTrials.gov

Operational

COVID-19

Operational

Drug Labels (incl. FDA)

Operational

EPAR

Operational

FAERS

Operational

MEDLINE

Operational

NIH Grants

Operational

OMIM

Operational

Patents

Operational

Preprints

Performance Issues

PubMed Central

Operational

Training

Operational

Others

Community Site

Operational

Support Email

Operational

Active & Past Incidents

8th September 2023

Maintenance Notice for I2E OnDemand, scheduled 1 year ago

11-Sep-2023 11:00 UTC

The maintenance was completed successfully and our I2E OnDemand platform has been upgraded to I2E 6.9R13.

7-Sept-2023 16:45 UTC

I2E OnDemand will be upgraded to I2E 6.9R13 tomorrow (8-Sept-2023) night. The downtime window will be from 20:00 to 01:00 UTC. Please modify any scheduled querying or indexing tasks to avoid this downtime window. This upgrade will update the I2E Charting feature to be compatible with Node.js 18.